Business Development Manager

Responsibilities:

Business Development & Sales:

• Identify and pursue new business opportunities within corporate, hospitality, educational, healthcare, and event sectors.
• Develop and implement effective sales and business growth strategies.
• Generate leads through networking, referrals, cold calling, digital platforms, and industry events.
• Prepare and deliver compelling sales presentations and catering proposals to prospective clients.
• Negotiate contracts, pricing, and service agreements to secure profitable business deals.
• Meet and exceed monthly, quarterly, and annual revenue targets.

Client Relationship Management:

• Build and maintain strong relationships with existing and prospective clients.
• Conduct regular client visits to understand customer needs and identify upselling opportunities.
• Ensure high levels of customer satisfaction and retention.
• Address client concerns and coordinate with operations teams to ensure excellent service delivery.

Market Research & Strategy:

• Monitor market trends, competitor activities, and customer preferences.
• Conduct market analysis to identify emerging opportunities and target markets.
• Provide recommendations for new catering services, menu offerings, and business expansion initiatives.
• Develop strategic partnerships with event planners, corporate organizations, schools, hospitals, and government agencies.

Proposal & Contract Management:

• Prepare quotations, tenders, bids, and service contracts.
• Coordinate responses to Requests for Proposals (RFPs) and Invitations to Tender (ITT).
• Ensure all agreements align with company policies and profitability goals.
• Maintain accurate records of sales activities, client interactions, and business opportunities.

Reporting & Performance Management:

• Track sales performance and prepare regular business development reports.
• Maintain and update CRM systems and sales pipelines.
• Analyze sales data and forecast future business opportunities.
• Present progress reports and strategic recommendations to management.

Requirements:

• Bachelor's Degree in Business Administration, Marketing, Hospitality Management, Sales, or a related field.
• Minimum of 3–5 years' experience in business development, sales, or marketing, preferably within the catering, hospitality, food service, or event management industry.
• Proven track record of achieving sales targets and securing high-value contracts.
• Strong business development and sales skills.
• Excellent negotiation and closing abilities.
• Strong communication and presentation skills.
• Relationship management and networking expertise.
• Market research and strategic planning capabilities.
• Proposal writing and contract management skills.
• Financial acumen and budget management.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work independently and achieve targets under pressure.