Business Development Manager

Responsibilities:

• Develop and execute business development strategies across delivery, haulage, warehousing, and fulfilment services.  
• Identify new markets, partnerships, and revenue opportunities aligned with the company’s growth objectives. 
• Lead, guide, and monitor the Business Development team to achieve agreed sales and revenue targets. 
• Build and manage a strong pipeline of prospective clients and strategic accounts. 
• Establish and maintain relationships with key decision-makers, partners, and high-value clients. 
• Understand clients’ logistics needs and oversee the development of suitable commercial solutions. 
• Review proposals, quotations, contracts, and commercial terms to ensure profitability and compliance with company policies. 
• Lead negotiations and oversee the conversion and onboarding of new clients. 
• Set performance targets and monitor lead generation, conversion, retention, and revenue results. 
• Prepare and present periodic sales forecasts, pipeline reports, and performance updates to Management. 
  
• Collaborate with Operations, Finance, Customer Support, and other teams to ensure seamless onboarding and service delivery. 
  
• Monitor market trends, competitor activities, pricing, and customer feedback to guide business decisions. 
• Support the timely resolution of client concerns and collection of outstanding payments. 
• Represent the company at client meetings, industry events, and strategic business engagements. 
  
• Perform other duties necessary to support the company’s growth objectives.  

Requirements:

• A BA/BSc degree in Business Administration, Marketing, Sales, or a related field.  
• At least five years of relevant experience in business development, sales, or account management, including experience leading a team. 
• Experience within logistics, e-commerce, technology, or a related industry is preferred. 
• A proven record of acquiring high-value clients, meeting revenue targets, and expanding business accounts. 
• Strong leadership, negotiation, presentation, networking, and relationship management skills. 
• Sound commercial judgement and an understanding of pricing, profitability, and contract negotiation. 
• Strong knowledge of logistics services, market dynamics, and customer needs. 
• Excellent written and verbal communication skills. 
• Ability to prepare business proposals, forecasts, budgets, and management reports. 
• Proficiency in Microsoft Office, CRM tools, and other relevant technology platforms. 
• A strategic, accountable, and target-driven approach to work.