Business Development Manager

Responsibilities:

Business Development and Sales:

• Identify and pursue new business opportunities to increase company revenue.
• Develop and implement effective business development and sales strategies.
• Promote the company's travel packages, holiday tours, flight bookings, hotel reservations, and related services.
• Generate leads and convert prospects into paying customers.
• Build and maintain a strong pipeline of prospective clients.

Client Relationship Management:

• Establish and maintain relationships with individual travelers, corporate clients, travel agencies, and other potential business partners.
• Understand clients' travel needs and recommend suitable travel solutions.
• Maintain regular communication with existing clients to encourage repeat business and referrals.
• Ensure a high level of customer satisfaction throughout the sales process.

Strategic Partnerships

• Identify and develop partnerships with hotels, airlines, tour operators, destination management companies, and other relevant industry stakeholders.
• Negotiate favorable business terms and partnership agreements.
• Explore opportunities for corporate travel contracts, group tours, and destination packages.

Market Research and Competitor Analysis

• Research travel trends, customer preferences, and emerging opportunities within the Nigerian and international tourism markets.
• Monitor competitors' services, pricing, and marketing strategies.
• Recommend new travel products, packages, and services that align with market demand.

Marketing and Brand Promotion

• Collaborate with the marketing team to promote the company's services through digital platforms, campaigns, and networking activities.
• Identify opportunities to improve brand visibility and attract new customers.
• Support the development of promotional offers and corporate sales presentations.

Revenue Growth and Reporting

• Set and work towards agreed sales targets and business growth objectives.
• Prepare regular reports on leads, sales performance, revenue, client acquisition, and partnership activities.
• Track business development performance and recommend improvements.
• Provide management with updates on market opportunities and challenges.

Requirements:

• HND in Business Administration, Marketing, Tourism and Hospitality Management, or a related field.
• Proven experience in business development, sales, marketing, or client relationship management; experience in the travel and tourism industry is an advantage.
• Strong communication, negotiation, presentation, and interpersonal skills.
• Demonstrated ability to generate leads, close sales, and build lasting business relationships.
• Good understanding of travel products, tourism services, and customer expectations.
• Proficiency in Microsoft Office and digital communication tools.
• Ability to work independently, meet deadlines, and achieve sales targets.
• Strong organizational, analytical, and problem-solving skills.

Key Performance Indicators (KPIs):

Performance will be assessed based on:

• Number of qualified leads generated.
• Conversion rate of prospects into paying customers.
• Monthly sales revenue and achievement of sales targets.
• Number of new corporate clients and strategic partnerships secured.
• Customer retention, repeat bookings, and referrals.
• Growth in the company's client base and market presence.
• Quality and timeliness of business development reports.

Compensation and Benefits:

• Remuneration: NGN 250,000 monthly
• Opportunity to earn sales commissions or performance-based incentives, subject to company policy.
• Professional development and career growth opportunities.
• A collaborative work environment within the travel and tourism industry.