Business Development Agent
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New
Job summary
The Business Development Agent is responsible for promoting the company’s loan services, recovering outstanding loans while identifying opportunities to strengthen client relationships. This involves reaching out to potential clients, marketing loan products, and encouraging loan applications. It also includes following up on overdue accounts.
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Promote the company’s loan products to potential customers by clearly explaining loan terms,
- processes, and requirements.
- Conduct initial screening of loan applicants to ensure they meet basic eligibility requirements.
- Assist customers in completing loan application forms by accurately capturing their personal and
- financial details.
- Periodic field visits to generate new loan prospects.
- Conduct follow-up visits to clients with overdue loans to discuss repayment options and encourage
- prompt settlement.
- Make regular follow-up phone calls to remind clients of outstanding payments and to negotiate
- feasible repayment plans.
- Escalate difficult or unresolved cases to the senior business development manager for further action.
- Build & Maintain Customer Relationship
- Establish and maintain positive relationships with clients throughout the loan cycle, from application
- to repayment.
- Provide timely support and clear communication to help clients understand their loan obligations.
- Handle client complaints or concerns professionally and escalate when necessary.
Requirements:
- Bachelor’s degree in accounting, Finance, Economics,
Business Administration, or related field.
- Relevant professional certifications.
- 1-3 years of work experience or similar role in the within
financial sector.In-depth knowledge of CBN regulations and basic regulatory
compliance.
- Understanding of Loan operations in Nigeria.
- Effective communication skills
- Solid planning and organizational skills
- Basic marketing and sales skills
- Customer Service Orientation
- Ability to work with targets and deadlines
- Time management and ability to multitask
- High level of discretion
- Integrity
- Professionalism
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