Branch Manager
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Job summary
The Branch Manager will drive business growth, profitability, risk control, and operational excellence within the branch, while ensuring regulatory compliance and strong customer relationships.
Min Qualification:
Degree
Experience Level:
Senior level
Experience Length:
5 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Execute the branch business strategy to meet loan, deposit, and revenue targets.
- Drive deposit mobilization, credit growth, and product cross-selling.
- Manage loan processing, monitoring, and recovery; maintain PAR ≤ 5%.
- Ensure compliance with CBN regulations, KYC, AML/CFT, and internal controls.
- Oversee daily branch operations and service delivery standards.
- Identify and mitigate credit and operational risks.
- Lead and develop staff; manage performance and discipline processes.
- Build customer and community partnerships to grow market share.
- Monitor branch performance and submit accurate periodic reports.
- Improve processes and support digital/operational transformation.
Requirements:
- Bachelor’s degree in Finance, Business, Economics, or related field (MBA is an advantage).
- 5–7 years of banking experience, with at least 3 years in management.
- Solid knowledge of microfinance operations, credit, and regulation.
- Strong leadership, analytical, and stakeholder management skills.
- Strategic planning, team leadership, business development, risk & compliance oversight, negotiation, communication, problem-solving, and customer focus.
Key Performance Indicators:
- ≥90% loan and deposit target achievement.
- PAR ≤ 5%.
- ≥85% customer retention.
- Profitability targets met.
- ≥95% recovery on performing loans.
- 100% compliance and reporting timeliness.
- ≥99% reporting accuracy.
- Strong audit/internal control ratings.
Location: Lagos State.
Renumeration: NGN 500,000
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