Branch Manager
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Job summary
A Branch Manager oversees the daily operations of the branch, ensuring effective service delivery, strong loan portfolio performance, and compliance with institutional policies. The manager leads branch staff, drives business growth, manages risk, and ensures profitability while maintaining high standards of custom
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Oversee daily branch operations and ensure smooth service delivery.
- Drive business growth through client acquisition, savings mobilization, and loan disbursement.
- Monitor loan portfolio performance and ensure high repayment and low default rates.
- Supervise, train, and appraise branch staff for optimal performance.
- Ensure compliance with company policies, regulatory guidelines, and internal controls.
- Manage branch finances, reports, and documentation accurately.
- Handle customer issues and maintain strong client relationships.
- Identify and mitigate operational and credit risks.
Requirements:
- Minimum of HND/BSc in Business Administration, Finance, Accounting, Economics, or a related field.
- Proven experience (2–4 years) in microfinance, banking, or financial services, with leadership responsibility.
- Strong leadership, supervisory, and people-management skills.
- Good knowledge of credit analysis, loan recovery, and risk management.
- Excellent communication, reporting, and decision-making skills.
- Ability to work under pressure and meet business targets.
- High level of integrity, professionalism, and accountability.
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