Billing & Office Assistant

Responsibilities:

• Process HMO claims, track submissions, and follow up on approvals.
• Review and prepare accurate billing statements based on HMO tariffs.
• Review and cross-check HMO tariffs.
  
• Reconcile cashier reports and maintain accurate financial records.
• Maintain organized billing documentation for easy reference and audits.
• Handle email communications related to HMO claims, inquiries, and billing issues.
  
• File and update hospital documents in accordance with administrative protocols.
  
• Conduct office errands, such as delivering official documents and correspondence.
  
• Provide administrative support to the billing/admin department, assisting with routine tasks.
  

Requirements:

• Minimum qualification: OND in Accounting, Business Administration, Medical Records, Health Technology, or a related field.
  
• Strong attention to detail and excellent organizational skills.
  
• Proficient written and verbal communication abilities.
  
• Good computer literacy, especially with Microsoft Excel and email communication.
  
• Ability to multitask and manage time efficiently in a fast-paced environment.
  
• Strong analytical skills for reviewing financial transactions and billing data.
  
• Problem-solving skills to address discrepancies in records and billing claims.
  
• Ability to collaborate effectively with internal teams and external HMO representatives.
  
• Basic customer service skills to assist patients with billing inquiries.
  
• Must reside in Benin City, as those outside Benin would not be considered.

This role is well-suited for early-career professionals looking to gain hands-on experience in healthcare billing and administrative support. Candidates with a proactive mindset, strong analytical skills, and the ability to work efficiently in a structured environment are encouraged to apply.