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Betting Shop Manager

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Job summary

The Bet9ja Shop Manager is responsible for overseeing the daily operations of the betting shop, ensuring smooth service delivery, accurate cash handling, and compliance with Bet9ja policies. The role involves supervising staff, maintaining excellent customer relations, managing reports and records, and ensuring the shop operates efficiently, secure

Min Qualification: High School (S.S.C.E) Experience Level: No Experience Experience Length: No Experience/Less than 1 year Working Hours: Full Time

Job descriptions & requirements

Responsibilities:

  • Oversee the day-to-day operations of the Bet9ja shop
  • Supervise, train, and schedule shop attendants
  • Ensure excellent customer service and resolve customer complaints professionally
  • Monitor betting activities and ensure compliance with Bet9ja rules and procedures
  • Handle daily cash flow, reconciliation, and accurate record-keeping
  • Prepare daily, weekly, and monthly sales and performance reports
  • Ensure the shop is clean, secure, and well-organized at all times
  • Prevent fraud, theft, and any form of misconduct within the shop
  • Liaise with Bet9ja regional supervisors or management when required


Requirements:

  • Minimum of an SSCE.
  • Good communication Skills


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