Behavioral Scientist
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Job summary
We are seeking a Behavioral Scientist to apply behavioral science to improve business performance. This role has two main focuses: Customer & Sales Behavioral Science – improving customer understanding, trust, communication, and conversion rates. Employee Behavioral Science – improving engagement, motivation, teamwork, and performance.
Min Qualification:
MBA / MSc
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - Flexible Hours
Applicant Location:
Remote (Work From Home), Nigeria
Job descriptions & requirements
Responsibilities:
Sales & Customer Behavioral Science:
- Analyze customer decision-making and buying behavior.
- Improve sales conversations using behavioral science.
- Coach sales teams on customer needs, motivations, and objections.
- Help design messaging that builds trust and reduces resistance.
- Review sales interactions for behavioral improvements.
- Develop behavioral customer personas.
- Improve the customer journey from sales to onboarding.
Employee Engagement & Performance:
- Increase employee motivation, engagement, and loyalty.
- Identify barriers to performance and productivity.
- Improve workplace satisfaction and communication.
- Help leaders better understand employee behavior.
- Strengthen collaboration, morale, and team dynamics.
- Build feedback systems for continuous improvement.
Leadership & Organizational Development:
- Advise leadership on behavior, culture, and team dynamics.
- Support hiring using behavioral insights.
- Help build a high-performance startup culture.
- Assist with conflict resolution and change management.
Requirements:
- Degree in Behavioral Science or related field.
- Strong understanding of motivation, decision-making, and workplace behavior.
- Experience applying behavioral science in business or organizational settings.
- Strong communication and coaching skills.
- Ability to turn insights into practical outcomes.
- Coaching sales or customer-facing teams.
- Startup or fast-growth company experience.
- Knowledge of B2B sales and customer acquisition.
- Experience in employee engagement or organizational development.
Success Metrics:
- Higher sales conversion rates.
- Improved sales performance and confidence.
- Increased customer trust and experience quality.
- Higher employee engagement and retention.
- Better collaboration and productivity.
Ideal Candidate:
- You understand that business success is driven by people—customers who trust, employees who are engaged, and teams that perform.
- You turn behavioral insights into measurable business impact.
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