Banker, Personal

Job Description

Proactively promote a relationship-based offering by operating as a dedicated and primary point of contact for customers and providing banking solutions that meet the customer’s needs in accordance with each of the personal banking segment’s value propositions.

Qualifications

First degree in any field.

Minimum of 1-3 years of banking experience, preferably interfacing with customers.

Strong relationship management background.

Experienced in upholding the highest levels of service.

Experience in completing credit applications successfully

Additional Information

Behavioral Competencies

Ability to educate customers.

Ability to listen and probe customer responses effectively to ensure proper understanding of needs.

Advanced sales and consulting skills.

Achievement-orientated, embracing and achieving challenging targets.

Self-motivated and energetic

Technical Competencies

Understanding of the personal markets etc.

Deep knowledge and understanding of the different personal and segment value propositions.

Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.

Understanding which products are most suited to the different personal banking segments.

Knowledge of equivalent competitor products and services.

Careers

Are you passionate about Africa's potential? Are you driven to win? At Standard Bank Group, a team of over 50 000 dedicated individuals share one common purpose: Africa is our home, we drive her growth. We believe our people are our greatest asset, and we strive to create a thriving environment where you can bring your whole self to work, pursue your dreams, and see your ideas shape a brighter future for Africa. Join us, if you're ready to turn your passion into impact and make a real difference as part of a dynamic team.