B2B Platform and Community Specialist
Easy apply
New
Job summary
We are seeking a highly motivated and versatile B2B Platform & Community Specialist to join our team. The ideal candidate will be a tech-savvy self-starter who is excellent at communication and excited by the opportunity to wear many hats. You will be the driving force behind our user growth, responsible for onboarding new manufacturers and buyers,
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Contract - 9 to 5
Applicant Location:
Nigeria
Job descriptions & requirements
Responsibilities:
- Proactively identify and contact manufacturers, primarily in India and China, to introduce them to our platform and encourage them to sign up.
- Reach out to manufacturers, potential buyers, including hospitals, wholesalers, and other businesses worldwide, to drive user acquisition.
- Act as the main point of contact for new users, expertly guiding them through the sign-up and profile creation process to ensure a smooth onboarding experience.
- Accurately enter and manage product and company data through our website's admin panel, ensuring the integrity and quality of our listings.
- Provide timely and professional email and chat support to users, resolving any issues they encounter with the platform.
- Gather and relay user feedback to the development team to contribute to platform improvements.
- Develop and execute a social media strategy across platforms like LinkedIn, Twitter, and Facebook to increase brand awareness and engagement.
- Create, schedule, and publish engaging content (text, images, and basic videos) that highlights our value proposition to both manufacturers and buyers.
- Monitor social media channels for inquiries, comments, and engagement opportunities, fostering a positive community around our brand.
- Track and report on key performance indicators (KPIs) for user acquisition, user engagement, and social media growth.
- Contribute to brainstorming and strategy sessions for company growth.
- Assist with other operational or marketing tasks as needed.
Requirements:
- 1-2 years of experience in a role involving customer service, sales, digital marketing, or data entry
- Exceptional written and verbal communication skills in English.
- Tech-savvy and comfortable learning new software, admin panels, and digital tools quickly
- A self-starter with a proactive mindset and the ability to work independently with minimal supervision.
- Excellent organizational skills and the ability to manage multiple tasks and priorities effectively.
- Experience with social media management for a business is highly desirable.
- Strong interpersonal skills with a customer-centric attitude.
What We Offer:
- A unique opportunity to be a core part of a growing international startup.
- Significant opportunities for professional growth and learning.
- A flexible, fully remote work environment.
- The chance to make a real impact on the company's success from day one.
Important safety tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
