Auto Technician/Workshop Manager

Responsibilities:

• Oversee the day-to-day running of the Glitec Auto Care workshop to ensure smooth and efficient operations.
• Assign repair tasks to technicians and monitor progress to ensure timely completion.
• Maintain a clean, safe, and organized work environment in line with industry standards.
• Develop and implement standard operating procedures (SOPs) for workshop activities.
• Manage inventory of tools, equipment, and spare parts; ensure timely procurement.
• Perform accurate diagnosis of vehicle mechanical, electrical, and electronic faults.
• Repair and service vehicles, including engines, brakes, suspension, transmission, air-conditioning, and electrical systems.
• Conduct routine maintenance, oil changes, tire services, and general inspections.
• Ensure all repairs meet quality standards and manufacturer specifications.
• Interact with customers to understand vehicle issues and explain repair solutions clearly.
• Provide accurate cost estimates, repair timelines, and service recommendations.
• Maintain high levels of professionalism and ensure customer satisfaction and repeat business.
• Supervise junior technicians and apprentices; provide technical guidance to the student trainees.
• Evaluate staff performance and ensure adherence to quality and safety standards.
• Support recruitment of technicians as needed.
• Maintain detailed records of all repairs, service reports, and job cards.
• Track daily workflow, labor hours, spare parts usage, and workshop performance metrics.
• Ensure proper documentation for all completed jobs.
• Prepare periodic reports for management.
• Enforce compliance with safety procedures, PPE use, and hazard-free operations.
• Ensure proper use, maintenance, and calibration of workshop tools and machines.
• Identify equipment needs and recommend upgrades or replacements.
• Monitor workshop expenses and contributions to revenue.
• Reduce waste by properly diagnosing, managing parts, and implementing efficient repair processes.
• Support management in pricing, quotations, and cost-saving initiatives.

Requirements:

• Minimum of OND
• Minimum of 2 years of experience