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Agent Manager

Job Summary

We are seeking an organized, efficient, and communicative Agent manager to coordinate between our organization and state coordinator.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

REPORT TO:

 

Project Manager

 

JOB DESCRIPTION:

 

We are seeking an organized, efficient, and communicative Agent manager to coordinate between our organization and state coordinator. In this role, you will act as the middle person between our business and the other entity (state coordinator) to streamline operations, resolve issues, improve communications, and generally ensure that the relationship is as beneficial as possible.

 

RESPONSIBILITIES:

·         Maintain a thorough understanding and knowledge of business

·         Monitor, coordinate, and communicate the strategic objectives of the business to the state coordinator

·         Collaborate and communicate successfully with state coordinator

·         Work with state coordinator to develop a greater understanding of the business and any issues that arise

·         Develop and foster relationships with their state coordinator

·         Collect, analyse, and utilize data and feedback  from state coordinator to provide a report to the project manager

·         Proactively solve conflicts and address issues that could occur within assigned state

·         Promptly respond to incidents and other events as necessary

·         Act as a positive representation of the business to the state assigned.

 

REQUIREMENTS:

 

· Bachelor’s  degree

·  Additional professional qualification is preferred as well

· 2+ years of experience in a related role

· Customer-oriented attitude

· Excellent verbal and written communication skill

· Good reporting skill

 

LOCATION:

 

Nationwide

 

PAY:

 

N 40,000 – N 80,000

 

 

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