Admin and Sales Officer
Job summary
We are looking for a highly organized, proactive, and sales-driven talent to join our growing brand. This role is ideal for someone who thrives in a fast-paced beauty business environment, understands customer experience, can manage operations, and is confident in developing sales strategy and support business growth.
Job descriptions & requirements
Responsibilities:
Customer Experience & Engagement:
- Handle client bookings, inquiries, and walk-ins professionally
- Ensure every customer receives a premium studio experience
- Manage customer complaints and feedback effectively Sales & Revenue Growth
- Drive daily product and service sales
- Upsell and cross-sell services and products
- Achieve monthly sales targets and contribute to revenue growth
- Support promotions, offers, and marketing campaigns
Stock Management & Expense Control:
- Monitor inventory levels and report low stock
- Support stock ordering, tracking, and organization
- Maintain accurate records of product movement
- Track studio expenses and support basic financial documentation
Administration & Operations Support:
- Organize client records, payments, and receipts
- Support HR and internal communication tasks when required
- Ensure studio cleanliness, order, and operational readiness
- Coordinate staff activities, daily workflow and appointment schedule.
CEO & Business Support:
- Maintain confidential information and provide administrative support to the CEO
- Assist in executing business projects, growth plans and strategies
- Prepare reports on sales, stock, and operations
- Support special projects, launches, and studio initiatives
- Help streamline systems and improve operational efficiency
Requirements:
- A minimum of BSc. Degree in Business Administration or related field
- A minimum of 3 years of work experience in Administration, business operations, or a similar role (beauty or retail industry is a plus)
- Leadership, communications, and multitasking skills
- Sales-oriented mindset with customer service experience
- Excellent communication and interpersonal skills
- Attention to detail and accountability
- Well-presented, Proactive, solution-driven, and dependable
Location: Lekki Phase 1
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