Operations & Client Relations Manager
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Job summary
We are seeking a detail-oriented Operations & Client Relations Manager to oversee daily client interactions, onboarding, documentation, and cash systems while ensuring excellent service delivery. You will manage community growth, coordinate day-to-day activities across departments, and uphold company processes, structures, and operational standards
Min Qualification:
Degree
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Lagos, Nigeria
Job descriptions & requirements
Responsibilities:
- Manage daily client interactions, including documentation, queries, and cash systems.
- Oversee the onboarding of new clients and maintain up-to-date records for existing ones.
- Ensure community management and growth
- Deliver outstanding client service and resolve queries efficiently.
- Oversee day - to - day activities of the company across departments
- Uphold all processes and structure of the company
Requirements:
- Minimum qualification of BSC
- 2 years of previous experience in a similar role
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