Administrative Officer
The Impeccable Skills Company
Admin & Office
Job Summary
Our client, a key player in the Hospitality industry seeks the services of an Operations Officer, This role involves coordinating various aspects to deliver exceptional leisure experiences.
- Minimum Qualification: HND
- Experience Level: Mid level
- Experience Length: 2 years
Job Description/Requirements
Responsibilities:
- Assists upper management in setting goals that promote company growth
- Oversees daily activity of the team
- Prepares budgets, schedules, and other organizational reports as needed
- Manages team workloads to meet goals and deadlines
- Ensures customer requirements are met promptly
- Promotes and enforces safety in the workplace
- Identifies improvement areas and plans and implements systems to boost company effectiveness
- Executes plans designed to meet company goals by changing policies and coaching employees
- Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
- Manage procurement processes and coordinate material and resources allocation
- Oversee customer support processes and organize them to enhance customer satisfaction
- Review financial information and adjust operational budgets to promote profitability
- Revise and/or formulate policies and promote their implementation
- Manage relationships/agreements with external partners/vendors
- Evaluate overall performance by gathering, analyzing, and interpreting data and metrics
- Ensure that the company runs with legality and conformity with established regulations
Requirements:
- At least 2 years of relevant experience
- HND/Bachelor's degree in Business Administration or a relevant field.
- Proven experience in operations management, preferably in the leisure or hospitality industry.
- Strong organizational and multitasking skills
- Excellent communication and interpersonal abilities.
- Problem-solving mindset and attention to detail.
Location: Lekki, Lagos, Nigeria
Remuneration: NGN 100,000 -150,000 Gross
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