Job summary
The Administrative Officer is responsible for providing comprehensive administrative and operational support to ensure the smooth day-to-day functioning of the organization. The role combines office administration with basic sales support responsibilities, including customer engagement and onboarding. The ideal candidate will be highly organized, detail-oriented, and proficient in digital tools, with the ability to manage multiple priorities effectively.
Job descriptions & requirements
Responsibilities:
- Manage incoming calls, emails, and general correspondence in a professional and timely manner.
- Serve as a point of contact for internal and external stakeholders, ensuring effective communication flow.
- Coordinate meetings, book meeting rooms, and manage calendars for executives or team members.
- Arrange travel logistics, including bookings and itinerary preparation.
- Create, organize, file, and retrieve documents (both physical and electronic).
- Maintain accurate records and databases for easy access and reporting.
- Oversee daily office operations, including ordering office supplies and maintaining office equipment.
- Manage incoming and outgoing mail and deliveries.
- Process invoices, expense reports, and support basic bookkeeping activities.
- Track expenses and maintain financial records using Excel and other relevant tools.
- Assist with payroll administration and documentation as required.
- Support basic sales activities, including responding to customer inquiries and follow-ups.
- Assist in onboarding customers onto company platforms or services.
- Maintain records of customer interactions and support client relationship management.
- Take accurate minutes during meetings and track action items.
- Perform data entry and maintain data accuracy across systems.
- Support HR processes such as onboarding documentation and coordination.
- Liaise with vendors and service providers to ensure efficient service delivery.
Requirements:
- OND in Business Administration, Marketing, or a related field.
- 1–3 years’ experience in administrative roles.
- Excellent verbal and written communication skills with a strong command of the English language and clear pronunciation.
- Proficient in Microsoft Office Suite and Google Workspace.
- Good understanding of financial administration and record-keeping.
- Strong organizational and multitasking skills.
- Good communication and interpersonal skills.
- Basic understanding of sales processes and client management.
- Male is preferred for gender balance.
Benefits:
- Health Benefits.
- Performance-based incentives.
- A dynamic and impactful work environment.
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