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Accounts Officer/ Consultant

Office Online Nigeria Limited

Accounting, Auditing & Finance

IT & Telecoms NGN Less than 75,000 Negotiable Plus Commission
1 month ago

Job Summary

An Accounting Support Employee is a vital team member, responsible for assisting clients in effectively using accounting software. Their role combines technical expertise with excellent communication skills to ensure clients understand and utilize the software efficiently.

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements

Responsibilities:

  • Client Training: Conduct training sessions for clients on accounting software features, functionality, and best practices.
  • Software Troubleshooting: Assist clients in resolving software-related issues, including troubleshooting common problems.
  • User Support: Provide ongoing support to clients via email, phone, or virtual meetings, addressing queries and clarifying doubts.
  • Documentation: Create user-friendly guides and manuals to help clients navigate the software effectively.
  • Feedback Collection: Gather feedback from clients to improve software usability and identify areas for enhancement.
  • Collaboration: Work closely with the development team to relay client feedback and suggest software improvements.
  • Software Updates: Keep clients informed about software updates, new features, and enhancements.


Requirements:

  • Minimum academic qualification of HND in any discipline
  • 2 years of working experience

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