1 month ago
Job Summary
We are seeking a results-driven professional to manage key customer accounts, drive business growth, and ensure excellent customer satisfaction. You will oversee SLA management, customer invoicing, and financial analysis for aftersales and spare parts.
- Minimum Qualification : Degree
- Experience Level : Mid level
- Experience Length : 3 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Manage key customer accounts and strong relationships
- Ensure SLA compliance and prioritize customer satisfaction.
- Generate customer invoices and resolve billing issues
- Identify new business opportunities to drive growth
- Generate monthly statements of account for our customers
- Prepare comprehensive monthly accounts for aftersales and spare parts, including revenue, costs, and profitability analysis.
- Conduct profit analysis per client on a monthly basis
- Provide actionable insights for continuous business improvement.
Requirements:
- Bachelor’s degree in Finance, Accounting, or a related field.
- 3 years of experience in finance and accounting roles.
- Proficiency in accounting software (e.g., Sage ERP, SAP).
- Strong understanding of accounting principles and regulations.
- Excellent analytical and problem-solving skills.
- High attention to detail and accuracy.
- Strong communication and interpersonal skills.
- Ability to drive business growth and customer satisfaction
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