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Account Client Service Officer

Syssoft

Accounting, Auditing & Finance

IT & Telecoms NGN 75,000 - 150,000
3 weeks ago

Job Summary

A Software Engineering company within Gbagada axis, Lagos, Nigeria is looking for a passionate Account Client Service Officer.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Responsibilities:

  • Collaborate with the company teams to provide software training to clients on how to use customized software applications
  • Provide timely and thorough responses to clients’ inquiries and requests to ensure their satisfaction.
  • Identify clients software issues and liaise with appropriate department to resolve them
  • Collaborate with the development team to ensure that clients’ needs are meet.
  • Participate in the presentation of the company’s ERP to prospective Clients.
  • Marketing drive of the Insurance ERP to clients

 

Requirements:

  • Bachelor's degree in Accounting
  • Strong knowledge of Accounting Principles and practices
  • IT Savvy, knowledge of ERP software
  • Proven experience in customer Service
  • Excellent communication, problem-solving skills and teamwork abilities.
  • Ability to work independently and with a team

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