Workshop Operations & Production Control Officer

Responsibilities:

Production & Output Control:

• Monitor and record daily attendance of all tailors and workshop staff
• Assign and document daily production tasks for each tailor in line with approved job orders
• Track items assigned versus items completed on a daily and weekly basis
• Ensure all completed items are clearly identified and aligned with approved company orders
• Maintain clear separation between approved company work and any non-company activities
• Promptly flag any production activity that does not align with approved instructions

Payroll Input & Labor Validation:

• Prepare accurate weekly labour and production summaries for management review
• Validate that only approved company work is reflected in payroll inputs
• Confirm quantity and type of items produced per tailor before payroll submission
• Review production records for inconsistencies or anomalies and escalate where required
• Support management with verifiable production data for payroll decision-making

Materials & Store Oversight:

• Oversee the issuance of production materials to tailors based on approved job orders
• Ensure materials are issued strictly according to documented requirements
• Track daily consumption of key materials and accessories
• Maintain visibility on stock levels and alert management in advance of shortages
• Support efforts to prevent waste, misuse, or diversion of workshop materials

Workshop Discipline & Supervision:

• Enforce workshop start times, break times, and closing procedures consistently
• Address lateness, absenteeism, or workflow disruptions promptly and professionally
• Maintain order, safety, and productivity across the workshop floor
• Support performance monitoring by identifying repeated delays or underperformance
• Escalate persistent conduct or productivity issues through appropriate channels

Reporting & Escalation:

• Submit clear weekly reports covering:
• Attendance
• Production output
• Labour summaries
• Escalate concerns relating to:
• Unapproved production activities
• Repeated lateness or absenteeism
• Materials discrepancies or misuse
• Production bottlenecks affecting delivery timelines

Requirements:

• Proven experience in tailoring, garment production, or workshop operations
• Ability to supervise and coordinate people in a production environment
• Basic literacy and numeracy skills, with ability to maintain simple records
• Strong sense of responsibility, integrity, and firmness in enforcing standards
• Calm, fair, and professional approach to supervision and issue resolution

Success Metrics (KPIs):

• Accurate and reliable production and labour records
• No unapproved or undocumented production processed
• Reduced production delays and clearer workflow visibility
• Improved punctuality and adherence to workshop schedules
• No unexplained losses or discrepancies in materials