Waiters/Waitresses
The Ngozi Brand
Hospitality & Leisure
Job Summary
We are seeking friendly and dedicated individuals to join our team as waiters/waitresses who will play a vital role in providing exceptional service to our guests, ensuring they have a memorable dining experience.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Greet guests warmly and escort them to their tables
- Present menus and provide detailed information about menu items, specials, and promotions
- Take accurate food and beverage orders from guests
- Relay orders to the kitchen and ensure timely delivery of meals
- Check in with guests to ensure satisfaction and address any concerns
- Upsell additional menu items and beverages to enhance the guest experience
- Process payments and handle cash transactions accurately
- Maintain cleanliness and organization of the dining area, including setting and resetting tables
- Collaborate with kitchen and bar staff to ensure smooth and efficient service
Requirements:
- Previous experience as a waiter/waitress or in customer service is a plus
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong multitasking and time management abilities
- Attention to detail and accuracy in order taking and order delivery
- Ability to maintain a positive attitude and provide exceptional service under pressure
- Flexibility to work evenings, weekends, and holidays as needed
- Wear dresses and shirts/jeans provided by the company
Benefits:
- Employee lunch daily
- Hostel Accommodation
- Opportunities for advancement
- Positive and supportive work environment
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