Visa & Ticketing Officer
Job summary
CoreHR Consulting is recruiting on behalf of a premium travel and tourism company in Victoria Island for an experienced Visa and Ticketing Officer.
Job descriptions & requirements
Responsibilities:
- Process and manage visa applications from documentation through submission and follow-up
- Review client documents for completeness, accuracy and consistency
- Advise clients on visa requirements and required supporting documents
- Coordinate embassy/visa centre appointments and submissions
- Handle flight reservations, ticketing, rebooking and cancellations
- Track application status and provide timely client updates
- Identify documentation gaps, inconsistencies and potential risks before submission
- Maintain accurate client and visa application records
- Escalate complex, sensitive or high-risk cases appropriately
Requirements:
- Minimum 2 years of hands-on visa processing experience
- Minimum 2 years of hands-on airline ticketing and reservations experience
- Experience processing applications for international destinations such as the UK, USA, Canada, Schengen/European countries or other major destinations
- Working knowledge of Amadeus, Galileo or Sabre
- Strong understanding of visa documentation and application procedures
- Excellent attention to detail and document-review skills
- Strong client communication and follow-up skills
- Ability to manage multiple visa applications and deadlines simultaneously
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