New
1 week ago
Job Summary
As a Travel Sales Representative, you will be responsible for promoting and selling travel packages, services, and products to prospective clients. Your primary objective will be to generate revenue by converting inquiries and leads into bookings while providing exceptional customer service and building strong relationships with clients.
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 3 years
Job Description/Requirements
Responsibilities:
Sales Generation:
- Proactively reach out to potential clients through various channels, including phone calls, emails, and social media, to promote travel packages and services.
- Identify customer needs and preferences, and tailor travel solutions to meet their requirements.
- Present and effectively communicate the features and benefits of travel products, including destinations, accommodations, activities, and transportation options.
- Close sales by persuasively overcoming objections and negotiating terms to secure bookings.
Customer Service:
- Provide personalized assistance and advice to clients throughout the booking process, offering recommendations and guidance on travel itineraries, visa requirements, travel insurance, and other related services.
- Respond promptly to customer inquiries, complaints, and requests for information, resolving issues and ensuring high levels of customer satisfaction.
- Maintain ongoing communication with clients before, during, and after their travel experiences to address any concerns and solicit feedback.
Relationship Building:
- Cultivate and nurture relationships with existing clients to encourage repeat business and referrals.
- Develop a network of contacts within the travel industry, including hotels, airlines, tour operators, and destination management companies, to leverage partnerships and enhance product offerings.
- Attend industry events, trade shows, and networking functions to promote the company's brand and establish connections with potential clients and suppliers.
Administration and Reporting:
- Maintain accurate records of sales activities, client interactions, and bookings
- Prepare and submit sales reports, forecasts, and performance metrics to management on a regular basis, analyzing trends and identifying areas for improvement.
- Adhere to company policies, procedures, and compliance standards, ensuring ethical conduct and adherence to industry regulations.
Requirements:
- Minimum academic qualification of a Bachelor's degree in any discipline
- 3 years of working experience
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