Territory Growth Officer
Job summary
The Territory Growth Officer (TGO) will be responsible for growing power-bank rentals across all Company locations in an assigned cluster. This includes working closely with in-house Operators, driving local awareness, keeping stations visible and available, and finding new high-potential locations for expansion.
Job descriptions & requirements
Responsibilities:
- Grow daily power bank rentals across all assigned locations
- Meet and exceed rental targets per location
- Identify low-performing locations and take action to improve usage
- Drive repeat usage among existing customers
- Support Operators with community-level awareness and customer acquisition
- Target markets, campuses, motor parks, transport hubs and other high-footfall areas
- Coordinate simple local activations and partnerships that generate rentals
- Visit assigned Operators regularly
- Ensure Operators are available, actively promoting and assisting customers
- Monitor Operator compliance with the company's processes and standards
- Coach underperforming Operators and escalate persistent issues
- Check station condition, power-bank availability, and branding
- Identify and quickly escalate operational issues affecting rentals
- Recommend intervention or relocation where a location consistently underperforms
- Identify high-footfall communities with strong demand for mobile charging
- Source and assess potential Operators and locations
- Build a pipeline of new locations within the cluster
- Report rental performance, field activity and issues to the Head of Operations
- Share regular field insights on Operators, customers, competitors and market opportunities
- Keep evidence of field visits and agreed actions, and follow up until issues are resolved
Requirements:
- Minimum qualification of BSC
- 2 years of previous experience in a similar role
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