Job descriptions & requirements
Job Summary
We are seeking a skilled and customer-focused Spa Therapist to join our wellness team. The ideal candidate will be responsible for delivering high-quality spa treatments while creating a relaxing, professional, and memorable experience for clients.
Key Responsibilities
- Perform a range of spa treatments including massages, facials, body treatments, scrubs, and wraps according to spa standards.
- Conduct professional client consultations to understand needs, preferences, and health considerations.
- Recommend appropriate treatments, wellness programs, and spa products to clients.
- Maintain a clean, hygienic, and well-organized treatment room at all times.
- Ensure strict adherence to health, safety, and sanitation guidelines
- Provide exceptional customer service before, during, and after treatments.
- Accurately record client treatment notes and feedback where required.
- Handle client inquiries, bookings, and complaints professionally.
- Support team members to ensure smooth daily spa operations.
Requirements & Qualifications
- Certification or professional training as a Spa Therapist, Massage Therapist, or Beauty Therapist.
- Minimum of [1–3] years relevant experience in a spa, wellness center, or hotel spa (an advantage).
- Knowledge of massage techniques, skincare treatments, and spa therapies.
- Good communication and interpersonal skills.
- Calm, friendly, and professional demeanor.
- Strong attention to detail and hygiene standards.
- Ability to work flexible hours, including weekends and public holidays.
Key Skills & Competencies
- Excellent client service and engagement skills
- Professional grooming and personal presentation
- Time management and reliability
- Teamwork and positive attitude
- Ability to create a relaxing and safe environment
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