Small Business Relationship Manager

Who We Are

Navolet is a business management and financial tools platform built to help small and medium-sized businesses operate smarter. From tracking sales and inventory to managing customers and payments, we empower business owners with the tools they need to grow, stay organized, and make better decisions every day.

About the Role

Location: Hybrid

We are looking to hire a Business Relationship Manager who will drive merchant acquisition, build strong client relationships, and support business growth. The ideal candidate will play a key role in expanding Navolet’s reach by onboarding businesses and helping them fully utilize our solutions.

What You’ll Get to Do

• Drive customer acquisition through active sales and business development efforts
• Identify and onboard new merchants and business clients
• Build and maintain strong, long-term relationships with clients
• Promote and sell Navolet products and services to prospective customers
• Develop and execute sales and marketing strategies to meet targets
• Conduct market research to identify new opportunities and customer needs
• Engage in field sales activities including outreach, networking, and events
• Deliver product demonstrations and educate clients on how Navolet works
• Gather customer feedback and share insights with the internal team
• Collaborate with team members to achieve overall business goals

To Succeed in This Role, You Should Have

• Minimum qualification: OND
• 1–2 years experience in sales and marketing (fintech experience is a plus)
• Strong communication and interpersonal skills
• Ability to build relationships and close deals
• Self-motivated and able to work independently
• Basic understanding of small business operations is an advantage
• Must be based in Lagos

What We Offer

• Opportunity to grow with a fast-rising startup
• Flexible hybrid work environment
• Learning and development opportunities
• Performance-based incentives
• A collaborative and supportive team culture

What to Expect in the Hiring Process

• Initial screening call
• Interview with the team
• Final decision

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