Service Engineer

Responsibilities:

• Diagnose trucks based on observational and mechanical testing as well as information provided by the customer
• Overhauling of engines and gearboxes
• Repairing of air systems and axle works
• Provide customers with detailed estimates for repairs and replacements and obtain signature approval prior to commencing work
• Repair vehicles based on the diagnosed issues and repair estimate
• Ensure trucks are tested after repairs are complete to ensure mechanical soundness and to determine whether any other problems exist
• Describe vehicle's condition to customer and answer any follow-up questions
• File appropriate documentation on each repair
• Conduct routine maintenance work (replacing fluids, lubricating parts etc.) aiming to truck functionality and longevity
• Schedule future maintenance sessions and advise truck drivers on good vehicle use
• Keep logs on work and issues
• Maintain equipment and tools in good condition
• Perform any related tasks as assigned and work closely with the Aftersales Service, Accounts, Human Resources, Compliance and Marketing departments.

Requirements:

• B.Sc / HND qualification in Mechanical Engineering, Mechatronics or Electrical Engineering
• Minimum of 3 years’ experience with trucks
• Minimum of 2 years hands on experience in the Automobile industry.
• Ability to conduct tests and inspections
• Customer Relations
• Customer Service
• Diagnostic Abilities
• Minor Auto Repair
• Recordkeeping
• Service Advising
• Troubleshooting Abilities etc.