Sales Supervisor

• Lead, manage, and mentor a regional sales team to achieve monthly targets.
• Take ownership of regional sales performance, ensuring targets for new client acquisition, deposits, and trading volume are met.
• Analyze sales and customer lifecycle data (registration to active trading) to identify trends, gaps, and opportunities.
• Collaborate with marketing, product, and operations teams to drive targeted campaigns, promotions, and communications that support sales objectives.
• Implement strategies based on user behavior to increase conversion, activation, and retention rates.
• Provide coaching and regular performance feedback to sales team members; develop training plans to upskill team capabilities.
• Monitor key sales KPIs such as conversion rate, ARPU, CPA, churn, and revenue performance; maintain accurate reports and dashboards.
• Stay up to date with regional market trends and competitors to inform sales strategies and identify new opportunities.
• Process and analyze weekly sales performance data to identify trends, progress, and areas for improvement.
• Perform regular checks on sales team interactions with customers across communication channels to verify that tasks are executed honestly and accurately, ensure alignment with recorded data, and uphold service quality standards.
• Ensure CRM tools and sales processes are effectively utilized and optimized for team performance.
• Has an eye for detail and is used to working in a highly regulated industry

Requirements:

• Minimum of a B.Sc. qualification 
• Minimum of 3 years of experience.
• Strong Interpersonal skills. 
• Excellent communication skills.