Sales Associate.
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Job summary
We are seeking a motivated and customer-focused Sales Associate to join our team. The Sales Associate will be responsible for driving sales, delivering excellent customer service, and maintaining a positive shopping experience for customers. The ideal candidate is energetic, results-driven, and passionate about building strong customer relationship
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
3 years
Working Hours:
Full Time
Job descriptions & requirements
Responsibilities:
- Greet and assist customers in a professional and friendly manner.
- Understand customer needs and recommend suitable products or services.
- Achieve individual and team sales targets.
- Process transactions accurately and efficiently.
- Maintain product knowledge to communicate features and benefits effectivelyHandle customer inquiries, concerns, and complaints professionally.
- Maintain the cleanliness and organization of the sales floor.
- Assist with inventory management and stock replenishment.
- Participate in promotional activities and marketing initiatives.
Requirements:
- High school diploma or equivalent (Bachelor’s degree preferred but not required).
- Previous retail or sales experience preferred.
- Strong communication and interpersonal skills.
- Customer-focused mindset.
- Basic math and computer skills.
- Ability to work flexible hours, including weekends and holidays.
- Strong problem-solving skills.
- Team-oriented with a positive attitude.
- Sales and negotiation skills.
- Customer service excellence.
- Time management.
- Attention to detail.
- Adaptability and goal-oriented mindset.
Key Performance Indicator:
- Sales target achievement.
- Customer satisfaction ratings.
- Conversion rate.
- Upselling and cross-selling performance.
- Attendance and punctuality.
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