Sales Administrative Officer

Company Description

AACE Food Processing and Distribution Ltd is a company located in Ota, Ogun State, Nigeria, producing, packaging, and distributing nutritious and tasty spices, seasonings, and complementary foods made from the best of West Africa's fruits, herbs, vegetables, and cereals.

We are seeking an experienced Sales Administrative Officer to provide operational and administrative support across our B2B, retail, and FMCG sales channels.

Duties/ Responsibilities: He/She will be accountable and responsible for:

Sales Support & Order Management

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Process sales orders accurately and in a timely manner across B2B and retail channels.

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Liaise with warehouse and logistics teams to ensure on-time delivery of products.

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Monitor stock availability and coordinate with Procurement/Warehouse to prevent stock-outs.

Reporting & Data Management

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Maintain and update sales databases, CRM systems, and records.

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Generate regular sales reports, including sales performance, order status, and customer analytics.

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Support the Sales Manager with data analysis to identify trends, opportunities, and gaps.

Customer Relationship & Coordination

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Serve as the first point of contact for internal and external sales-related inquiries.

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Follow up with clients on orders, deliveries, and payment schedules.

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Coordinate with marketing and operations to ensure promotional activities are implemented effectively.

Process Improvement & Compliance

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Ensure adherence to sales policies, procedures, and operational guidelines.

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Identify and propose improvements to sales processes for efficiency and accuracy.

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Assist in compliance with contracts, pricing agreements, and promotional guidelines.

Education And Experience:

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Bachelor’s degree in Business Administration, Marketing, or related field

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Minimum 3 years’ experience in sales administration within FMCG, B2B, and retail sales environments

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Strong knowledge of sales processes, CRM systems, and order management

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Familiarity with ERP, MS Office, and reporting tools

Skills And Competencies:

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Strong organisational and multitasking abilities

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Excellent communication and stakeholder management skills

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Analytical mindset and attention to detail

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Proactive, solution-oriented, and process-focused

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Ability to work under pressure and meet deadlines

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Team player with a collaborative approach.

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