Sales Assistant
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Job summary
A Sales Assistant is a customer-focused professional who supports daily retail operations by helping customers find products, answering questions, processing payments, and ensuring a positive shopping experience. They play a key role in driving sales and maintaining store presentation standards.
Min Qualification:
High School (S.S.C.E)
Experience Level:
Entry level
Experience Length:
1 year
Job descriptions & requirements
Responsibilities:
Customer Service:
- Greet and assist customers in a friendly and professional manner.
- Answer questions about products, pricing, and promotions.
- Handle customer complaints or direct them to management when necessary.
Sales Support:
- Recommend products and upsell where appropriate.
- Meet or exceed individual and team sales targets.
- Promote special offers and loyalty programs.
Cash Handling & Transactions:
- Operate cash registers and POS systems.
- Process payments (cash, card, digital payments).
- Issue receipts, refunds, or exchanges.
Merchandising & Stock:
- Restock shelves and maintain inventory levels.
- Arrange merchandise according to store standards.
- Conduct stock checks and report shortages.
Store Maintenance:
- Keep the store clean and organized.
- Ensure displays are attractive and properly labeled.
- Follow health and safety guidelines.
Administrative Duties:
- Assist with opening and closing procedures.
- Prepare daily sales reports when required.
- Support team members and management.
Requirements:
- Minimum SSCE.
- 1 year of previous experience in a similar role.
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