SaaS Associate (Customer, Sales & Operations)
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Immediate Start
Job summary
We’re looking for a highly adaptable team member to support our SaaS business across multiple areas as needs evolve. This role is ideal for someone who enjoys variety, learns fast, and is comfortable wearing many hats in a fast-moving environment.
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
1 year
Job descriptions & requirements
Responsibilities:
- Communicating with potential and existing customers via email, chat, and calls
- Reaching out to prospects and guiding them through the product experience
- Performing data entry and maintaining accurate records
- Supporting customers' onboarding and answering product questions
- Conducting or assisting with product demos and client meetings
- Learning new tools, workflows, and tasks as business demands change
Requirements:
- Excellent English communication skills (spoken and written)
- Strong interpersonal skills and a customer-focused mindset
- Comfortable with outreach, follow-ups, and client interaction
- Organized, reliable, and able to manage multiple tasks
- Quick learner with a proactive, problem-solving attitude
- Comfortable working in a startup/SaaS environment where priorities shift
American Accent
SAAS
Data Entry
Email management
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