Receptionist
Job summary
The receptionist is the first point of contact for visitors and callers. The role is responsible for creating a welcoming environment, handling front-desk operations, managing communications, and providing administrative support to ensure smooth daily office operations.
Job descriptions & requirements
Responsibilities:
- Greet and welcome visitors courteously and professionally
- Answer, screen, and direct phone calls and emails
- Manage the reception area to ensure it is tidy and presentable
- Receive, sort, and distribute incoming mail and deliveries
- Schedule appointments and manage meeting room bookings
- Maintain visitor logs and issue visitor passes where required
- Provide basic information about the organization to clients and guests
- Support administrative tasks such as filing, photocopying, and data entry
- Coordinate with other departments to ensure smooth communication
- Handle inquiries and complaints politely and escalate when necessary
Requirements:
- A minimum of an OND in a related field.
- A minimum of a year of experience in a related role.
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