Quality Control Officer

Job Description: Quality Control Personnel (Manufacturing Industry)

Job Title: Quality Control Personnel

Department: Quality Control

Job Summary

The Quality Control Personnel is responsible for ensuring that all raw materials, in-process products, and finished goods meet the company's quality standards and regulatory requirements. The role involves conducting inspections, testing products, documenting findings, identifying defects, and collaborating with production teams to maintain consistent product quality and improve manufacturing processes.

Key Responsibilities

• Inspect incoming raw materials to ensure they meet established quality standards before use.
• Conduct in-process inspections at various stages of production.
• Perform final quality inspections on finished products before packaging and dispatch.
• Identify, document, and report defects, non-conformities, and quality issues.
• Carry out routine product testing using appropriate measuring and testing equipment.
• Monitor production processes to ensure compliance with quality procedures and specifications.
• Maintain accurate inspection reports, test records, and quality documentation.
• Recommend corrective and preventive actions (CAPA) for recurring quality issues.
• Ensure compliance with company quality policies, safety regulations, and industry standards.
• Verify product dimensions, appearance, weight, labeling, and packaging against specifications.
• Monitor cleanliness and hygiene standards within production and quality control areas.
• Assist in investigating customer complaints relating to product quality.
• Participate in internal quality audits and continuous improvement initiatives.
• Calibrate and maintain quality inspection equipment as required.
• Work closely with Production, Warehouse, and Maintenance teams to resolve quality-related issues.
• Ensure defective products are properly identified, segregated, and documented.
• Support inventory checks involving rejected, damaged, or returned products.
• Perform any other quality-related duties assigned by management.

Requirements

Education

• HND, or Bachelor's degree in Industrial Chemistry, Polymer Science, Microbiology, Chemistry, Biochemistry, Engineering, Quality Management, or a related discipline.

Experience

• 3–5 years of quality control experience in a manufacturing environment.

Required Skills

• Strong understanding of quality control principles and inspection techniques.
• Knowledge of Good Manufacturing Practices (GMP).
• Familiarity with ISO 9001 Quality Management Systems is an advantage.
• Excellent attention to detail.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Ability to prepare inspection and quality reports.
• Proficiency in Microsoft Excel and Microsoft Word.
• Ability to work under pressure and meet production deadlines.
• Strong teamwork and interpersonal skills.
• High level of integrity and professionalism.

Preferred Qualifications

• Experience using quality inspection tools and measuring instruments (e.g., vernier calipers, micrometers, weighing scales, gauges).
• Knowledge of Statistical Process Control (SPC) is an added advantage.
• Certification in Quality Management or Quality Control is an added advantage.

Key Competencies

• Attention to Detail
• Analytical Thinking
• Problem Solving
• Quality Orientation
• Time Management
• Communication Skills
• Teamwork
• Integrity
• Accountability
• Decision Making

Working Conditions

• Factory/manufacturing environment.
• Requires standing for extended periods.
• May involve shift work, including weekends and public holidays.
• Use of appropriate Personal Protective Equipment (PPE) is mandatory.

Performance Indicators (KPIs)

• First-pass quality rate.
• Defect and rejection rate.
• Customer complaint rate.
• Compliance with inspection schedules.
• Accuracy and completeness of quality documentation.
• Reduction in production waste due to quality defects.
• Timely reporting and resolution of quality issues.
• Compliance with safety and quality standards.

Apply using the link below:

https://docs.google.com/forms/d/e/1FAIpQLSfCwBXfdMeeEltHfZ7y0TUHN3IKMQKgGj19v6uhGsYvNqEX_g/viewform

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