Quality Assurance Tester

eTeacher Group

Quality Control & Assurance

Education NGN Confidential
New
1 week ago

Job Summary

We are looking to hire a Quality Assurance Tester who will help sustain our growth and daily operations through the use of automated processes, and make sure they are working properly. If you are highly technical, detail oriented, passionate, proactive, innovative and are looking for your next challenge - keep reading below, this might just be for you!

  • Minimum Qualification:Degree
  • Experience Level:Mid level
  • Experience Length:3 years

Job Description/Requirements

Responsibilities:

  • Fight the Bugs!
  • Consolidate all system “bug” reporting, for all contact center system on Monday.com.
  • Replicate “bug” scenarios, pinpointing what are the issues.
  • Report on weekly/monthly/quarterly trends and make recommendations.
  • QA new features!
  • Assist in QA for new CRM features.
  • QA different CRM processes to assist in new features design.
  • Monitor Automation processes!
  • Regularly monitor CRM automated processes.
  • Report on weekly/monthly/quarterly trends and make recommendations.


Requirements:

  • Must be fluent in English 
  • Must have extensive knowledge of Excel and its tools
  • Strong organizational skills
  • Strong analytical skills
  • Detail oriented
  • Team player 
  • Experience with Contact Center systems is a plus
  • Experience in QA positions is a plus
  • Knowledge on system integration processes (webhook, http requests, JSON) is a plus

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