Quality Assurance Manager

Company Description

Waya Bank is a fintech company dedicated to simplifying financial services and making them accessible, faster, cost-effective, and reliable for Africans around the globe. Committed to innovation, Waya Bank disrupts traditional banking by delivering tailored solutions for personal and business banking, payment collections, and agency banking. The company ensures instant settlement of transactions and prioritizes customer satisfaction by addressing needs promptly. Waya Bank is building an ecosystem that empowers individuals and businesses with efficient and user-focused financial tools.

Role Description

This is a full-time remote role for a Quality Assurance Manager. The role involves developing, implementing, and maintaining quality assurance processes to ensure product reliability and customer satisfaction. The manager will lead a team of quality assurance professionals, oversee testing procedures, and ensure products meet the company's standards. Responsibilities include identifying quality issues, implementing solutions, and collaborating with cross-functional teams to enhance the end-user experience.

Qualifications

• Experience with quality assurance processes, software testing, and methodologies.
• Strong skills in problem-solving, process improvement, and attention to detail.
• Leadership and team management experience to guide quality assurance teams effectively.
• Proficiency in setting quality standards and ensuring compliance with regulatory requirements.
• Excellent communication and collaboration skills to work across departments.
• Familiarity with banking or fintech industries is a plus.
• Bachelor’s degree in Engineering, Computer Science, or a related field.

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