Property Management Assistant

Responsibilities:

• Oversee day-to-day property management operations under the supervision of our U.S. team.
• Communicate professionally with tenants, landlords, and vendors through email, WhatsApp, and phone.
• Track rent payments, lease renewals, and maintenance requests in Buildium or similar property management platforms.
• Create and update property listings, contracts, and reports using Google Workspace and Microsoft Office.
• Coordinate maintenance and cleaning schedules with on-site vendors and technicians.
• Support marketing of available units through online listings, social media, and short video updates.
• Maintain accurate property records and assist with monthly financial summaries.
• Respond promptly to tenant issues with empathy and professionalism.
• Use GoHighLevel (GHL) to manage communications, workflows, and client inquiries.

Requirements:

• Minimum of 3 years’ administrative or operations experience (real estate or property management preferred).
• Excellent written and spoken English; confident in communicating with U.S.-based clientele.
• Strong organizational and multitasking skills — able to handle several properties and requests simultaneously.
• Experience using Buildium, GoHighLevel (GHL), Asana, or similar platforms is a major plus.
• Proficient in Google Workspace (Docs, Sheets, Drive) and basic accounting tools.
• Reliable internet connection and a quiet workspace for virtual coordination.
• Self-motivated, proactive, and attentive to detail.
• Knowledge of U.S. real estate terms and leasing procedures.
• Familiarity with short-term rental operations (Airbnb, Booking.com, etc.).
• Ability to create light reports, social media updates, or visual property presentations.
• Experience coordinating maintenance vendors or guest check-ins.