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Process Optimisation/Citizen Developers

AIICO Insurance

Engineering & Technology

NGN Confidential
New
2 weeks ago

Job Summary

 

Job Description/Requirements

Job Summary

  • Process Optimisation Officers/Citizen Developers
  • Revamp current SOP in line with hands-on operations
  • Identify opportunity to improve (optimise) existing processes
  • With the assistance of the process owner from each unit/department
  • Setup weekly meeting with the process owner from each unit/department
  • Train the trainer on the usage of office tools and power platforms
  • Follow up with Technology/Innovation Team on pending issues
  • ROLE COMPLEXITY

  • Exposure to Insurance practice
  • Willingness to learn – Office 365 and power platforms, such as Power Apps, Power Automate, Power BI, Visio, SharePoint, CRM, etc
  • Must be ready to develop on self-paced
  • 5 to 10 years of Experience.
  • Ability to multitask
  • Roles & Responsibilities

  • Provide business requirements.
  • Actively involve in analysing requirements.
  • Design flowcharts of the process.
  • Assist in training the rest of the team on efficient ways to use Ms-office tools and power platform solution.
  • Assist in driving adoption and enforcing the right business practices.
  • Execution of various action plans for optimizing process.
  • Providing objective and providing reports.
  • Core competencies

  • Business Requirement
  • Excel
  • Microsoft power platform
  • Qualifications

  • Minimum of BSc in Computer Science or other numerical studies
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