Process Optimisation/Citizen Developers

AIICO Insurance

Engineering & Technology

Lagos

NGN Confidential

3 months ago

Minimum Qualification :

Job Description/Requirements

Job Summary

Process Optimisation Officers/Citizen Developers

Revamp current SOP in line with hands-on operations

Identify opportunity to improve (optimise) existing processes

With the assistance of the process owner from each unit/department

Setup weekly meeting with the process owner from each unit/department

Train the trainer on the usage of office tools and power platforms

Follow up with Technology/Innovation Team on pending issues

ROLE COMPLEXITY

Exposure to Insurance practice

Willingness to learn – Office 365 and power platforms, such as Power Apps, Power Automate, Power BI, Visio, SharePoint, CRM, etc

Must be ready to develop on self-paced

5 to 10 years of Experience.

Ability to multitask

Roles & Responsibilities

Provide business requirements.

Actively involve in analysing requirements.

Design flowcharts of the process.

Assist in training the rest of the team on efficient ways to use Ms-office tools and power platform solution.

Assist in driving adoption and enforcing the right business practices.

Execution of various action plans for optimizing process.

Providing objective and providing reports.

Core competencies

Business Requirement

Excel

Microsoft power platform

Qualifications

Minimum of BSc in Computer Science or other numerical studies

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Process Optimisation/Citizen Developers

AIICO Insurance

Engineering & Technology

Job Description/Requirements

Important Safety Tips

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Process Optimisation/Citizen Developers