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Job descriptions & requirements
We’re Hiring: Process Improvement Specialist (Remote)
TalentPop is one of the fastest-growing agencies in the e-commerce industry, supporting over 700 global e-commerce brands. As we scale, we’re looking for a Process Improvement Specialist to help us simplify workflows, improve clarity, and build systems that support high-performing remote teams.
If you enjoy turning complexity into clarity and using automation to make work easier, you’ll feel right at home here.
What You’ll Do
- Review and improve workflows across teams to reduce friction and inefficiencies
- Document and maintain clear, practical SOPs that teams actually use
- Design and optimize processes, introducing automation where it adds value
- Partner with team leads and operations stakeholders to roll out improvements
- Track adoption, gather feedback, and continuously refine processes
What We’re Looking For
Must-Haves
- At least 1 year of experience in process improvement, operations support, or project coordination
- At least 1 year of hands-on workflow automation experience (HubSpot, Zapier, Make, n8n, GoHighLevel, or similar)
- Strong process-mapping and documentation skills
- Ability to work independently in a fully remote environment
Nice-to-Haves
- Experience with HubSpot workflows and integrations
- Background in the e-commerce industry
- Familiarity with process improvement frameworks
- Comfort working with data in Google Sheets or Excel
You’ll Thrive Here If You
- Enjoy improving systems without overcomplicating them
- Communicate clearly and collaborate well with remote teams
- Are detail-oriented, proactive, and solutions-focused
- Care about clarity, ownership, and continuous improvement
Perks & Benefits
- Competitive salary with annual performance-based raises
- Paid time off and performance bonuses
- Health and dental coverage or a monthly health stipend
- Flexible, fully remote work
- A supportive team culture with opportunities for professional growth
Remote Setup
- Desktop or laptop (Intel i5 / Ryzen 5 or equivalent)
- Reliable, high-speed internet connection (minimum 20 Mbps upload/download)
Why Join TalentPop?
- Be part of a fast-growing agency in the e-commerce space
- Work with a global, collaborative remote team
- Grow your skills and career in a company that values clarity and ownership
Interested? Apply now and help us build smarter systems that empower great people.
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