Dispatch Monitoring & Client Support Officer

Responsibilities:

• Monitor and oversee active moving jobs to ensure timely and efficient service delivery
  
• Maintain regular communication with drivers and field staff throughout each job
  
• Provide real-time updates to customers regarding job progress and status
  
• Quickly identify and resolve delays or issues during operations
  
• Record and update job details, timelines, and service outcomes accurately
  
• Coordinate with the operations and sales team to ensure seamless service execution
  
• Follow up with customers after service completion when necessary

Requirements:

• Must reside in Alimosho LGA, Lagos (compulsory requirement)
  
• Strong communication skills (spoken and written English)
  
• Good computer skills and ability to use basic digital tools
  
• Strong attention to detail and problem-solving ability
  
• Ability to work independently and manage multiple tasks
  
• Previous experience in logistics, dispatch, or customer support is an advantage

Work Schedule: 12:00 PM – 10:00 PM (WAT)

Remuneration: NGN150,000 per month (₦125,000 per month during the first 3 months of probation)

Benefits:

• Training Period (First Month): NGN100,000
• Performance Bonuses: Available based on efficiency and service delivery