People Operations Manager

Job Purpose
The People Operations Manager will lead the implementation of HR strategies and initiatives, ensuring seamless execution of end-to-end people operations and act as a regional Business Partner; with focus on driving organizational effectiveness, employee engagement, and compliance in the assigned business area.
Key Job Roles & Responsibilities
HR Business Partnering:

• Develop and execute People and Culture initiatives at the plant/regional level to support ULs business objectives and People agenda.
• Serve as a trusted advisor to departmental / sectional managers, providing insights on workforce planning, talent management, and employee relations.
• Provide people management coaching to managers and contribute to the development of managers' skills / competencies.
• Partner with department heads to address organizational needs, fostering a culture of creativity, collaboration and performance.
• Work with the management team on implementation of new business initiatives and resulting people impacts and manage the change process.
• Act as a change champion and support implementation of change initiatives within the region.
  

End-to-End HR Operations:

• Oversee recruitment, onboarding, performance management, learning & development, compensation & benefits, administration.
• Champion performance and talent management processes within the assigned region.
• Ensure effective payroll processing, compliance with labor laws, and HR policies adherence.
• Champion execution of initiatives to attract, develop and retain diverse talent in the assigned region / business area.
• Lead talent development programs, career pathing, and succession planning initiatives.
• Support HR Services delivery in line with ULs People Service Pillars.
• Partner with Centres of Excellence to deliver people related programs as required by the business in the assigned region.
• Facilitate and conduct training and other L&D activities as required by the functional units.
• Manage employee records and files and ensure compliance to expected standards.
• Manage administrative staff, ensuring administrative effectiveness across board.
  

HR Systems & Reporting:

• Ensure data integrity for assigned region on all HRIS platforms.
• Support implementation of HRIS and other digital transformation initiatives.
• Provide periodic and accurate reports on various people metrics.
  

Culture & Engagement:

• Champion a positive workplace culture, facilitating employee engagement activities.
• Address grievances, manage conflict resolution, and implement retention strategies.
• Manage disciplinary process, ensuring compliance with labour law, company policies.
• Conduct regular employee satisfaction surveys and recommend action plans for improvement.
  

HR Compliance & Safety:

• Ensure adherence to employment laws, health & safety regulations, and ethical labour practices.
• Monitor HR policies, ensuring compliance with local labour regulations.
• Work closely with HSE teams to drive workforce safety initiatives within the plantEnsure all recruitment activities comply with company policies and legal requirements.
  

Experience & Academic Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum of 7 years of cognate experience in Human Resources.
• 3+ years of HR management level experience in a manufacturing or industrial environment.
• Demonstrable industrial relations experience in a Food /Beverages manufacturing environment.
• Experience with HRIS and ATS programs.
• Experience with team facilitation, change management, performance management, employee relations, staffing, compensation, diversity and inclusion
• Experience with root cause analysis with ability to link situations to the bigger picture.
  

Key Skills & Competency Requirements

• Strong business acumen and passion for success.
• Ability to effortlessly create / develop value-adding solutions.
• Good knowledge of performance management systems.
• Comfortable collaborating across functions and management.
• Experience recruiting talents for Commercial and Supply functions is an added advantage.
• Excellent verbal and written communication skills.
• Ability to influence and motivate others.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to handle confidential information with professionalism.
• Problem-solving mindset and ability to work independently.
  

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