Partnership Manager

Responsibilities:

• Driving customer acquisition, retention, balance sheet growth, and profitability within the Private Banking portfolio.
  
• Building and maintaining strong relationships with High-Net-Worth Individuals (HNIs) and key stakeholders.
  
• Identifying and executing cross-selling and business development opportunities.
  
• Recommending tailored banking, financial, and wealth management solutions based on client needs.
  
• Driving go-to-market initiatives, sales campaigns, and market penetration strategies.
  
• Monitoring portfolio performance, profitability, risk, compliance, and other relevant business metrics.
  
• Ensuring seamless onboarding and product fulfilment for new and existing customers.
• Identifying market trends and competitive opportunities to strengthen the Bank’s Private Banking proposition.
  
• Working closely with internal teams to deliver exceptional customer service and innovative banking solutions.

Skills and Competencies:

• Strong strategic management and business development skills
  
• Excellent communication and relationship management abilities
  
• Proven sales and wealth management capabilities
  
• Strong understanding of HNI customer segments and value propositions
  
• Knowledge of the Nigerian banking and financial services environment
  
• Strong financial, analytical and commercial acumen
  
• Proactive problem-solving and decision-making skills
  
• Strong customer service orientation
  
• Ability to identify opportunities and develop practical business solutions
  
• Good understanding of Private Banking competitive trends and market dynamics

Requirements:

• Minimum of a First Degree
  
• Minimum 7 years’ continuous banking experience, particularly in Sales and Credit within the Private Banking/HNI segment
  
• Hands-on experience in Credit Analysis & Administration, Sales, Relationship Management, Customer Service and Product Development at managerial level
  
• Experience completing and managing credit applications
  
• Good knowledge of accounting, financial analysis, financial advisory services, banking operations, trade services, leasing, and relevant banking laws and regulations
  
• Postgraduate qualification or relevant professional certification will be an added advantage
  
• Good understanding of economic trends and their impact on the banking and financial services sector

Key Performance Indicators:

• Performance will be measured by:
• Successful implementation of strategic initiatives
• Portfolio profitability
• Customer satisfaction
• Customer retention
• Customer acquisition and portfolio growth