Key Responsibilities

Provide operational support across departments to ensure efficient workflow
Monitor and report on daily operational activities, identifying areas for improvement
Coordinate with sales, customer service, and technical teams to resolve operational issues
Maintain accurate records of transactions, stock levels, and operational documentation
Support vendor and partner communications to ensure timely delivery of products and services
Prepare reports and presentations for management on operational performance
Ensure compliance with company policies, industry regulations, and quality standards
Contribute to process improvement initiatives to enhance efficiency and customer satisfaction

Qualifications & Skills

Bachelor’s degree in Business Administration, Operations Management, or related field
2–4 years of experience in operations, preferably within telecom or technology industries
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Proficiency in MS Office Suite (Excel, Word, PowerPoint)
Problem-solving mindset with attention to detail

Personal Attributes