OPERATIONS ATTENDANT
Silverbird Group
Customer Service & Support
Job Summary
Operations Attendant is responsible for engaging with customers on behalf of their company.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Providing introductory information to new customers.
- Ensuring that customers are satisfied with our products or services.
- Following clients or customers to check that they’re still satisfied with any purchase
- Letting customers or clients know about additional products or services.
- Escalating queries and concerns
- Troubleshooting common issues with a product or service.
- Determining the quickest most effective ways to answer clients or customer’s question.
Requirements:
- Minimum HND
- 2 years of previous work experience in similar role
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