Human Resources Operation Manager
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Job summary
We are seeking an experienced and highly organized Operations & HR Manager to oversee recruitment operations, staff management, client relations, and administrative coordination.
Min Qualification:
Degree
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Kwara, Nigeria
Job descriptions & requirements
Responsibilities:
- Oversee daily recruitment and placement operations
- Screen, interview, and shortlist candidates
- Coordinate staff onboarding and placement processes
- Manage client communication and relationship management
- Supervise operational workflow and administrative activities
- Handle escalations, complaints, and conflict resolution professionally
- Maintain staff records and operational reports
- Ensure quality control and placement standards are maintained
- Lead and supervise internal staff and recruiters
- Improve operational systems and efficiency
Requirements:
- Master’s Degree or B.Sc in Management, Human Resources, Business Administration, or related field
- Minimum of 3 years of managerial experience
- Strong HR and recruitment experience
- Excellent leadership and team management skills
- Strong communication and interpersonal skills
- Ability to multitask and work under pressure
- Strong organizational and problem-solving ability
- Professionalism, discretion, and emotional intelligence
- Proficiency in Microsoft Office, Google Workspace, and WhatsApp Business
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