Excel and Grace Consulting

Marketing/Field Agent

Excel and Grace Consulting

Marketing & Communications

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Job summary

The Marketing/Field Agent is responsible for customer acquisition, savings mobilisation, relationship management, and consistent field engagement. The role focuses on driving daily savings, growing the customer base, and representing the organisation professionally in the field.

Min Qualification: HND Experience Level: Entry level Experience Length: 1 year

Job descriptions & requirements

Responsibilities:

  • Prospect, identify, and onboard new customers for savings and thrift products
  • Mobilise daily, weekly, and monthly savings from customers in assigned locations
  • Educate customers on savings plans, benefits, and company products
  • Maintain strong relationships with existing customers to encourage consistency and retention
  • Collect savings through approved channels and ensure proper documentation
  • Issue receipts and update customer records accurately and promptly
  • Follow up on inactive or defaulting customers to restore savings consistency
  • Represent the organisation professionally in all field engagements
  • Submit daily activity reports, savings records, and customer updates
  • Work closely with Supervisors, Reconciliation Officers, and Management to resolve issues
  • Comply strictly with company policies, ethics, and operational guidelines


Requirements:

  • Strong communication and interpersonal skills
  • Ability to persuade, educate, and build trust with customers
  • Self-motivated and target-driven
  • High level of honesty, discipline, and accountability
  • Ability to work independently and in the field
  • Basic record-keeping and reporting skills
  • 1 year experience in sales, marketing, thrift, cooperative, or field work is an advantage
  • Minimum of HND


Key Performance Indicators (KPIs):

  • Number of new customers onboarded
  • Volume and consistency of savings mobilised
  • Customer retention rate
  • Accuracy and timeliness of savings records and reports
  • Compliance with operational and ethical standards
  • Achievement of daily, weekly, and monthly targets


Benefit: Performance-based reward

Location: Nnewi, Anambra State

Remuneration: NGN 100,000


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