Job Summary
As a Business Development Officer at Easthopemart, you will play a crucial role in expanding our offline presence, promoting our products, and driving customer engagement.
- Minimum Qualification: Diploma
- Experience Level: Entry level
- Experience Length: 1 year
Job Description/Requirements
Responsibilities:
- Engage with customers to understand their needs and preferences.
- Provide information about Easthopemart's products and services.
- Follow up with customers on their product orders.
- Ensure timely and accurate delivery of orders.
- Input customer details to the CRM system daily.
- Actively promote Easthopemart's products to potential customers.
- Encourage customer patronage and loyalty.
- Provide assistance to customers in locating products.
- Resolve customer queries and concerns.
- Provide insights into customer preferences.
- Prepare daily reports on sales and customer interactions.
- Share feedback and insights with the marketing team.
Requirements:
- Previous experience in online marketing, e-commerce, or a related field
- Excellent interpersonal and communication skills.
- Sales and marketing skills.
- Familiar with CRM system
- Ability to work in a team and achieve set targets.
- Attention to detail and accuracy in order processing.
- Proactive and result-oriented approach.
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