Key Account Officer / Sales Coordinator

Company Description

Accor Brand situated in lagos ,Nigeria the largest country in Africa.

The ibis Lagos Ikeja hotel is a three star that offers affordable accommodation with its 165 air-conditioned comfortable rooms. The hotel is ideal for business travellers as all guests have access to free wi-fi, a self-service business centre and 4 conference rooms available for professional events or meetings. The hotel is located 10 minutes away from the Murtala Muhammed International Airport. The hotel offers its guests access to a gym, outdoor pool, 2 bars and a full service restaurant which offers all-you-can-eat buffet breakfast and dinner.

Job Description

DUTIES AND RESPONSIBILITIES:

Assist the sales manager at all times Brief customers and guests about the hotel’s facilities and its overall business Anticipate and address guest issues and establish proactive processes to promote guest satisfaction Coordinate all group, transient, and catering/banquet sales activities to maximize revenue for the hotel Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required proactive and adapt with business intelligence Develops new plans and programs and determine the effectiveness of current plans and programs Actively participates in sales presentations, property tours and customer meetings Effectively communicates with other departments

Qualifications

SKILLS/ QUALIFICATIONS

HND/Bachelor’s degree in Hotel Management, Business Management, Economics, Finance or in any related field Minimum of 2 years Sales experience in hospitality Industry Relevant trainings or Certifications in related field of Sales and Marketing A strong understanding of overall hotel business, its facilities and policies Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches Must have strong decision making skills Excellent oral and written communication, negotiation and manipulative abilities Ability to work effectively in a team environment and take initiative Computer skills (word, excel and PowerPoint), etc.

Additional Information

Ibis Hotel Ikeja, provides an enviroment which would creat the best place to work for our dedicated employees.