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IT Support Officer

Personnel Consult Solution

Software & Data

IT & Telecoms NGN 75,000 - 150,000 Negotiable
Easy Apply
New
1 week ago

Job Summary

We are looking to hire an IT Support Officer to join our team.

  • Minimum Qualification : Degree
  • Experience Level : Entry level
  • Experience Length : 1 year

Job Description/Requirements

Responsibilities:

  • Maintain and monitor computer programs and systems, including the installation of computer programs and systems.
  • Provide staff and users with assistance in solving computer-related problems, such as malfunctions and program problems.
  • Setup emails on Outlook and phone and resolve mail issues
  • Integrate the computer systems within the company to increase compatibility and sharing of information.
  • Ensure the ongoing maintenance and updating of information systems and infrastructure, including hardware, software, and other devices.
  • Troubleshoot and resolve PCs and printing issues
  • Provide ERP support


Requirements:

  • Experience in application management, operations, and/or support, including knowledge and experience of Incident
  • Good understanding of how to quickly resolve computer issues.
  • Diagnose and repair desktops and laptops.
  • Should have the ability to make appropriate technical decisions, initiating action to resolve operational issues.
  • Be able to set up and monitor a LAN/WLAN.
  • Good knowledge of PBX.
  • Strong experience of resolving users connectivity issues.
  • Bachelor's Degree in Computer science, engineering, or related field is desirable, although relevant experience is equally valuable.
  • Should have a minimum of 1 year of relevant experience in hospitality.
  • Must not be above the age of 26 years as at the time of applying.
  • Ability to work under pressure and effectively multitask.
  • Must be willing to work at odd hours if work warrants.
  • Must be willing to work 6 days weekly, including weekend shifts.
  • Good communication skills.
  • Must be able to work independently with minimal supervision.
  • Must be ready to work in a challenging, dynamic environment full of prospects and have a data center.

Preferred Qualifications:

  • A candidate with a Hotel IT business process background is preferred, Strong technical IT skills is acceptable.
  • Hands-on experience with Cisco switches, Routers, and Gateways is a plus.
  • Familiarity with Microsoft 365, Outlook, and G-Suites would be an added advantage but not mandatory
  • Experience with systems/software development methodologies & ability to select the appropriate ones to meet objectives
  • Ability to learn new concepts, systems, and software independently and quickly Skilled at problem-solving, communication with stakeholders at all levels, and extensive interpersonal skills
  • Hands-on experience with Racks, cabling systems and CCTV
  • Experience working with any PMS or POS Software would give an edge

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